online identity

Identity verification for housing associations & local authorities

Join us and an expert panel of speakers to explore the results of the OIX UK Discovery Project understanding digital identity for local authorities and housing associations on the 2nd November at  229 Bethnal Green Road, London  E2 6AB

  • London Borough of Tower Hamlets (LBTH)
  • Tower Hamlets Homes (THH)
  • Government Digital Service (GDS)
  • Digital Log Book (DLB)

The project explored two concepts:

  1. The quality and value of LBTH and THH data as part of the GOV.UK Verify process.  The ambition that it could help to raise the current 55% success rate of verifying people who are unemployed.
  2. The value to the customer of using a digital identity issued by Central Government (GOV.UK/Verify) to access Local Authority and Housing Association online services.

The project also explored the perspective of social housing tenants:

  1. Is the tenant happy for their housing data to be used as part of the GOV.UK/Verify process by an Identity Provider, using a personal data store such as a Digital Log Book?
  2. Does the tenant see benefit in using a digital identity when accessing their local authority or housing provider with a Digital Log Book?
  3. Does the tenant see benefit in having specific information verified by an authority source with their permission, in this case they are in receipt of Universal Credit, confirmed by DWP.

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