New Home Builders
The Property Log Book is a web based tool which enables all of your business to have the same consistent access to development and property information.
Buyers also have access to the same information ensuring they are fully informed both before and after the sale, better managing expectations and instilling greater confidence in the information provided and facilitating greater customer engagement in the purchasing process. Property Log Book is different as we absorb most of your back office administration. It is more cost efficient than paper, meets buyers demands by using the Internet, is more environmentally friendly and even has a positive impact on the Code for Sustainable Homes (3 points).
The Property Log Books enable new home builders to deliver very high quality land and property information to their business and customers, effectively and cost efficiently. It can negate the need for a handover manual by providing all the customer information in an easily accessible format thereby significantly reducing print production costs.The Property Log Book requires no IT implementation from our customers. Our process ensures an immediate business impact, a consistent standard, good quality control, no loss of information, ever, and the ability to rectify any changes to information instantly. Property Log Book will ensure you meet the Consumer Code for Home Builders standard without compromising your standards or sales.
The Consumer Code for Home Builders came into effect in April 2010.
The aims of the Code are to ensure that Home Buyers:
- are treated fairly and know what service levels to expect;
- are given reliable information upon which to make their decisions; and
- know how to access speedy, low-cost dispute-resolution arrangements if they are dissatisfied.
For more information on the Code please visit their web site at Consumer Code for Home Builders.
Property Log Book works with new home builders through the customer journey from prospecting right through to post completion customer care. For more information on our service, implementation and business benefits please give us a call on 08456 120205.
